Website services · Responsive design

Responsive website design that works on every screen.

Mobile-first websites designed and tested for phones, tablets, laptops and large screens, so every visitor gets a site that is easy to read, tap and use.

What are responsive website design services?

Responsive website design services plan, design and build a single website whose layout adapts to any screen size, from small phones to wide desktop monitors. Done well, it is mobile-first: content, navigation, images and forms are designed for touch and small screens first, then enhanced for larger ones, with one URL and one set of content.

Google uses mobile-first indexing, which means it mainly crawls and ranks the mobile version of your pages. If your mobile layout hides content, loads slowly or is hard to use, that is the version Google judges. A responsive site serves the same content and URLs to every device, which keeps indexing simple.

Responsive design also supports Core Web Vitals, because layouts built for mobile tend to load lighter and shift less. For the wider business case, read our guide to the benefits of responsive website design.

What is included in our responsive website design service?

Our responsive website design service includes a mobile-first content plan, layouts designed for key breakpoints, flexible grids and images, touch-friendly navigation and forms, accessibility to WCAG 2.2 AA, performance work for mobile networks and testing on real phones, tablets and desktop browsers before launch. You see mobile and desktop designs before build.

  • Mobile-first layouts: content ordered by what mobile visitors need most, then expanded for larger screens.
  • Content-led breakpoints: layouts change where the design needs them, not only at fixed device widths.
  • Responsive images: correctly sized images served per screen, in modern formats, so phones do not download desktop files.
  • Touch-friendly controls: tap targets large enough and spaced apart, with menus and forms that work with thumbs.
  • Readable type: font sizes and line lengths that stay comfortable without zooming.
  • Cross-device testing: iOS and Android phones, tablets and the main desktop browsers.

How do breakpoints and touch design work in practice?

Breakpoints are the screen widths where a layout changes, for example from one column on a phone to two or three on a laptop. Touch design makes sure buttons, links and form fields are large enough to tap accurately, menus open without hover and important actions such as calling or booking are easy to reach.

How a typical responsive layout adapts
Screen Typical layout Design priorities
Small phone Single column, collapsed menu Click-to-call, short forms, fast loading
Large phone or small tablet Single or two columns Readable text, thumb-reachable actions
Tablet and small laptop Two columns, expanded menu Touch and mouse both supported
Desktop and wide screens Multi-column with maximum width Comfortable line length, richer layouts

How does responsive design support accessibility?

Responsive design and accessibility overlap closely. WCAG 2.2 includes requirements for reflow, so content works when zoomed to 400% without sideways scrolling, and for minimum target sizes for controls. Building to WCAG 2.2 AA helps you meet the Equality Act 2010 duty to make reasonable adjustments for disabled users.

  • Content reflows at high zoom levels without losing information.
  • Orientation is not locked, so the site works in portrait and landscape.
  • Colour contrast, focus states and keyboard navigation checked on every layout.
  • Public sector bodies must also meet the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

How much does a responsive website cost in the UK?

Responsive design is now a standard part of any professional website rather than an optional extra, so the cost is the cost of the site. As a typical UK market guide, a small business site costs around £1,500 to £5,000 excluding VAT, and a custom-themed business site £3,000 to £10,000.

Typical UK market price ranges for responsive websites (2026, excluding VAT)
Type of site Typical range Typical timeline
Template-based starter site (up to 5 pages) £500–£1,500 1–3 weeks
Small business site (5–15 pages) £1,500–£5,000 4–8 weeks
Custom-themed business site £3,000–£10,000 4–8 weeks
Redesign of a non-responsive site Broadly 60–100% of an equivalent new build Varies with scope

These are indicative ranges from the wider UK market, not a Freehand HQ quote. Converting an old fixed-width site usually means a redesign, because the layout and code need rebuilding.

Can you make my existing website responsive?

Sometimes. If your site runs on a modern platform with a reasonably clean theme, it may be possible to rework the templates and styles. Older fixed-width or separate mobile ("m-dot") sites usually need a website redesign, which also lets us improve content, speed and search visibility at the same time.

If the site also moves to a new platform or domain, our website migration services protect your rankings during the move. For bespoke layouts beyond a theme, see custom website design.

Sources and further reading

FAQ

Responsive design
questions, answered.

Is responsive design the same as a mobile app?

No. A responsive website runs in the browser on any device and is found through search. A mobile app is installed from an app store and suits repeat use, offline features or device functions. Our mobile app development service covers apps.

Is a separate mobile site better than responsive design?

Rarely. Separate mobile sites on their own URLs need extra configuration for search engines and two sets of content to maintain. Google recommends responsive design as the easiest pattern to implement and maintain.

Which devices do you test on?

We test on current iOS and Android phones, a tablet, and the main desktop browsers: Chrome, Safari, Edge and Firefox. We also use browser tools to check intermediate widths and zoom levels, so layouts hold up between the common sizes.

Does responsive design make a website slower?

It should not. Problems come from sending desktop-sized images and scripts to phones. We serve right-sized images, load non-essential code later and test on mid-range mobile devices, which usually makes the site faster on every screen.

How do I check if my current site is mobile-friendly?

Open it on your own phone and try the key tasks: find a service, read a page, fill in the contact form. Then run PageSpeed Insights and review the Core Web Vitals report in Google Search Console for mobile results.

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Need a site that works on mobile?

Talk to our London team about what you need. Email operations@freehandhq.com or call 0113 320 2301.

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